Exotic Pet Pals LLC was started during the COVID-19 pandemic, so instead of having to adapt existing policies to new ones to keep everyone safe, we started out with policies already in place. Your safety, your home's safety, your pet's safety, and our own safety are all very important to us. While the policies have loosened greatly now years later, one thing that hasn't changed is that we are open to requests for implementing safety protocols. All team members are vaccinated against Covid-19 and are willing to mask (please give advance notice).

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For Meet & Greets:

• A virtual Meet & Greet is still an option using Exotic Pet Pals' Zoom account to first see one another, answer each other's questions, and work out service details, leaving only a quick visit necessary to pick up your house key, and allow your pet(s) to see their new pet sitter or dog walker. Please let us know if you'd like a virtual Meet & Greet when you first contact us.

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For Traditional In-Person Meet & Greets:

• We request you reschedule if you or a member of your household are ill.

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​​We will follow these procedures when working in your home:

• Wear disposable shoe covers. Shoe covers worn in your house will never be worn in another house.

• If we have any COVID-19 symptoms, we will notify you, and we will seek out testing and keep you informed. We ask that you please do the same in return.